Sales Executive

The Sales Executive will be responsible for converting course inquiries into enrollments, guiding physiotherapy professionals in choosing the right program for their career growth, and maintaining strong communication with prospective participants.

This role requires consultative selling, strong communication skills, and understanding of professional education programs.

Key Responsibilities

1. Lead Management

• Handle incoming course inquiries through WhatsApp, calls, email, and CRM
• Understand the background, experience, and career goals of the physiotherapist
• Guide prospects towards the most suitable course

2. Course Counseling

• Explain course details including:

• Curriculum

• Faculty expertise

• Clinical exposure

• Certification value

• Career impact

• Help physiotherapists understand how the program will upgrade their clinical practice and career opportunities

3. Sales Conversion

• Convert inquiries into paid enrollments
• Follow up with leads regularly until closure
• Create urgency using early bird deadlines, limited seats, and course start dates

4. Relationship Building

• Maintain a professional relationship with prospective students
• Address queries regarding:

• Course structure

• Payment options

• Certification

• Learning outcomes

• Ensure a trust-based advisory approach rather than pushy selling

5. CRM & Reporting

• Maintain accurate records of:

• Leads

• Follow-ups

• Conversions

• Payment status

• Update CRM and daily sales tracking sheets

6. Target Achievement

• Achieve monthly enrollment targets

Typical targets may include:

• PG Diploma enrollments
• Fellowship enrollments
• Certificate program registrations

7. Lead Follow-up Strategy

• Implement structured follow-up through:

• WhatsApp messages

• Calls

• Voice notes

• Course brochures

• Webinar invitations

Required Skills

Communication Skills

• Excellent spoken and written English/Hindi

Sales Skills

• Strong persuasion and consultative selling ability

Interpersonal Skills

• Ability to build trust with healthcare professionals

Digital Skills

• Comfortable using:

• WhatsApp Business

• CRM systems

• Google Sheets

• Zoom / webinar platforms

Preferred Qualifications

• Bachelor’s degree in Business / Marketing / Healthcare / Physiotherapy
• Experience in EdTech / education sales / healthcare training programs

Experience Required

• 1–3 years of experience in sales or education counseling

Freshers with strong communication skills may also apply.

Key Performance Indicators (KPIs)

Sales Executives will be evaluated based on:

• Number of leads handled
• Follow-up consistency
• Conversion rate
• Revenue generated
• CRM discipline
• Student satisfaction

Compensation Structure

Includes:

• Fixed Salary
• Sales Incentives based on enrollments
• Performance bonuses
• Growth opportunities within PhysioNeeds Academy

High performers may grow into:

• Senior Sales Executive
• Sales Manager
• Program Director

Ideal Candidate Profile

The ideal candidate is someone who:

• Is passionate about professional education
• Can confidently speak with physiotherapists and healthcare professionals
• Understands career growth through upskilling
• Is motivated by targets and incentives

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 6+ years Experience.