A Telesales Executive is responsible for contacting potential customers by phone to promote and sell company products or services. The role involves explaining product features, generating leads, and converting prospects into customers while maintaining good customer relationships.
Key Responsibilities
Make outbound calls to potential customers.
Explain products or services and their benefits.
Generate leads and close sales over the phone.
Maintain customer records and update the database.
Follow up with customers to complete sales.
Handle customer queries and provide accurate information.
Achieve daily, weekly, and monthly sales targets.
Coordinate with the sales team for further processing.
Required Skills
Good communication and convincing skills.
Basic computer knowledge.
Ability to handle rejection and maintain positive attitude.
Strong negotiation and sales skills.
Fluency in Hindi, basic English,