Assist the sales team in daily sales activities and follow-ups
Coordinate with customers regarding orders, dispatch, and delivery status
Prepare and maintain sales reports, MIS, and documentation
Handle inquiries, quotations, and order processing
Maintain customer records and update CRM data
Coordinate with production, dispatch, and accounts departments
Track sales targets and support achievement of monthly goals
Manage emails, calls, and correspondence related to sales
Resolve customer issues and ensure timely communication