Making outbound calls: Contacting potential customers to introduce products or services and generate interest.
Handling inbound inquiries: Responding to customer calls, addressing questions, and providing information.
Presenting products/services: Explaining features, benefits, and pricing to potential customers.
Negotiating sales: Closing deals, handling objections, and securing sales.
Building customer relationships: Maintaining positive interactions with customers to foster loyalty and repeat business.
Following up on leads: Nurturing potential customers through the sales funnel.
Achieving sales targets: Meeting or exceeding individual and team sales goals.
Maintaining records: Tracking sales activity, customer interactions, and other relevant data.
Providing feedback: Sharing insights on customer needs and market trends with the sales team.
Upselling/Cross-selling: Identifying opportunities to offer additional products or services to existing customers.
Customer service: Addressing customer inquiries, resolving issues, and ensuring satisfaction.
Staying updated: Keeping current with product knowledge and sales techniques.