Telesales Sales Coordinator / Executive

Job Description – Sales Coordinator / Sales Executive

Department: Sales
Industry: Real Estate
Location: Noida, Uttar Pradesh
Experience: 1–3 Years
Employment Type: Full-Time

Position Overview

We are looking for a Sales Coordinator / Sales Executive with experience in the Real Estate industry. The ideal candidate should have excellent communication, convincing, negotiation, and customer-handling skills. The candidate will be responsible for managing leads, following up with prospective customers, coordinating site visits, and supporting the sales team in achieving business targets.

Key Responsibilities

• Handle incoming leads and customer enquiries through calls, WhatsApp, email, and other channels.

• Contact prospective customers and understand their property requirements.

• Explain project details, location, amenities, pricing, payment plans, and offers.

• Follow up regularly with prospective customers and maintain lead records.

• Convince and guide customers to schedule property/site visits.

• Coordinate and schedule site visits with customers and the sales team.

• Follow up with customers after site visits and assist in lead conversion.

• Maintain strong relationships with existing and prospective customers.

• Coordinate with the Sales Manager and team to achieve monthly sales targets.

• Maintain and update customer and lead information in CRM, Excel, or other sales software.

• Prepare daily and weekly sales/follow-up reports.

• Coordinate with internal departments for documentation and customer requirements.

• Handle customer queries professionally and ensure timely resolution.

• Maintain proper records of calls, follow-ups, site visits, bookings, and conversions.

• Support the sales team in achieving overall revenue and booking targets.

Required Skills

• Excellent convincing and negotiation skills

• Strong communication and interpersonal skills

• Good spoken and written English

• Good knowledge of MS Office and MS Excel

• Basic computer and internet skills

• Comfortable using CRM/software

• Excellent customer-handling skills

• Strong follow-up skills

• Good presentation and communication abilities

• Ability to understand customer requirements

• Target-oriented and self-motivated

• Good coordination and time-management skills

• Ability to work under pressure and meet deadlines

Preferred Experience

• 1–3 years of experience in Real Estate Sales/Coordination

• Experience in residential or commercial property sales will be preferred.

• Experience in handling property leads, customer calls, site visits, and negotiations will be an advantage.

• Candidates with a proven record of lead conversion and achieving sales targets will be preferred.

Qualification

• Graduate in any discipline.

• Relevant experience in Real Estate Sales is preferred.

• Candidates should be confident in speaking with customers and handling sales follow-ups.

Key Performance Indicators (KPIs)

• Lead conversion rate

• Number of customer calls and follow-ups

• Number of site visits generated

• Site visit-to-booking conversion

• Monthly sales/booking target achievement

• Customer satisfaction and response

• Timely CRM/Excel updates

• Revenue generated

• Follow-up and lead management efficiency

Candidate Profile

The ideal candidate should be confident, presentable, persuasive, customer-focused, and target-oriented, with a strong interest in building a career in Real Estate Sales. The candidate must be comfortable communicating with customers over phone calls as well as face-to-face.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.