Sales Coordinator / Executive

Key Responsibilities:

1. Make Outbound Calls:

   • Contact potential or existing customers to inform them about products or services.

   • Follow scripts when handling different topics.

2. Handle Inbound Calls:

   • Respond promptly to customer inquiries.

   • Listen actively to understand customer needs and offer appropriate solutions.

3. Customer Support:

   • Resolve customer complaints efficiently and politely.

   • Provide accurate, valid, and complete information using the right tools and resources.

4. Lead Generation & Sales (if applicable):

   • Identify and assess customers’ needs to generate leads.

   • Upsell or cross-sell products/services when appropriate.

5. Maintain Records:

   • Keep detailed records of customer interactions and transactions.

   • Document necessary information and update customer databases.

6. Achieve Targets:

   • Meet personal and team performance goals (e.g., call volume, quality, conversions).

7. Follow-Up:

   • Conduct follow-up calls to ensure customer satisfaction and gather feedback.

   • Reconnect with prospects who have shown interest.

   • Required Skills:

• Excellent verbal communication and active listening skills.

• Customer-focused with a problem-solving attitude.

• Basic computer and data entry skills.

• Patience and emotional intelligence.

• Ability to handle rejection and work under pressure.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.

More about this Sales Coordinator / Executive job

1. What is the eligibility criteria to apply for this Sales Coordinator / Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Sales Coordinator / Executive job?
   Ans: This Sales Coordinator / Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Sales Coordinator / Executive job?
   Ans: No, there is no fee applicable for applying this Sales Coordinator / Executive job and during the employment with the company, i.e., PRATAP MARKETING SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Sales Coordinator / Executive role?
   Ans: There is an immediate opening of 7 Sales Coordinator / Executive at PRATAP MARKETING SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Sales Coordinator / Executive job?
   Ans: This Sales Coordinator / Executive job has Day Shift.