Sales Co-ordinator

Job Summary

We are seeking a detail-oriented and proactive Sales Coordinator to support our sales team in lead management, quotation preparation, customer follow-ups, and order processing. The ideal candidate will play a key role in improving lead conversion, maintaining customer relationships, and ensuring smooth coordination between departments.

Key Responsibilities

🔹 Lead Management & Conversion

• Receive, record, and track incoming sales leads

• Qualify leads and assign them to sales representatives

• Conduct regular follow-ups with prospects via calls and emails

• Monitor lead progress in CRM and support conversion to orders

• Maintain accurate lead and opportunity records

🔹 Quotation & Proposal Management

• Prepare accurate and timely quotations as per customer requirements

• Coordinate with technical and operations teams for pricing and specifications

• Follow up on submitted quotations to secure approvals

• Revise and update quotations as needed

• Maintain proper documentation of all quotations and revisions

🔹 Sales & Order Coordination

• Process sales orders and ensure documentation completeness

• Coordinate with logistics, finance, and operations for timely delivery

• Track order status and update customers regularly

• Support sales representatives with administrative tasks

🔹 Customer Relationship Management

• Act as a primary point of contact for customer inquiries

• Provide product/service information and resolve basic queries

• Follow up on pending payments and deliveries

• Build and maintain long-term customer relationships

🔹 Reporting & Performance Tracking

• Prepare daily, weekly, and monthly sales reports

• Track sales targets, conversion ratios, and pending quotations

• Maintain updated databases of customers and prospects

Required Skills & Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field

• 2–4 years of experience in sales coordination or sales support

• Strong communication and interpersonal skills

• Proficiency in MS Office (Excel, Word, PowerPoint)

• Experience with CRM software is an advantage

• Excellent organizational and multitasking abilities

• Attention to detail and problem-solving skills

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 4 years of experience.