Join our team as a dedicated Sales Co-ordinator with a strong background in B2C Sales at Micron Industries Private Limited in Mumbai, Rabale. This position involves handling inbound and outbound calls, conducting cold calls to attract new customers, and maintaining regular follow-ups with current clients with a customer-first approach for lasting relationships. The role offers ₹20000 - ₹30000 in an engaging and rewarding environment.
Key Responsibilities:
· Direct selling process through customer education and direct personal contact.
· Learn all aspects of products sold including the ability to demonstrate to clients where appropriate.
· Assist the sales team in maintaining their existing Client base, developing new business and new clients, managing and updating client records where appropriate.
· Assist with client enquiries in order to facilitate the face-to-face selling.
· Improving processes, forms and procedures to maximize team efficiency.
· Relaying campaign and pricing information to the sales team and providing quotations, samples and product literature to customers on request.
· Maintaining sales statistics and records of customer sales performance and incentive payments.
· Providing analytical reports and tender contract reports as necessary to concerned authority.
· Any other tasks as assigned by the Management
· Preparing quotations
· Follow-up with old customers
· Tapping new customers
· Record feedback after order delivery
· Making quarterly sales reports
· Making monthly Gantt Charts
· Customers query handling
· Share Market feedback and Market Research
· Collaborating with different teams for progressive outcomes
· Identifying participation in the exhibition.
Job Requirements:
The ideal candidates for this role should have 0.5 - 3 years of experience in telecalling or customer service experience with language skills in Marathi, Hindi. The role is responsible for addressing customer concerns, offering guidance, and escalating issues as needed. This position requires Below 10th and availability to work 6 days working during the Day shift.