Retention Executive

18,000 - 25,000 /month

Smfg India Credit Company Private Limited

Vikhroli (West), Mumbai

0 - 2 years Experience in Telesales / Telemarketing

20 Openings

Full Time

Job Highlights

Languages: Telugu, Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Description

Customer Engagement:
Interacting with customers to understand their needs, address issues, and build relationships.
Churn Analysis:
Identifying patterns and trends in customer behavior to pinpoint reasons for churn and potential at-risk customers.
Retention Strategy Development:
Developing and implementing proactive measures to improve customer satisfaction, engagement, and loyalty.
Data Analysis:
Analyzing customer data to identify trends, predict churn, and measure the effectiveness of retention efforts.
Program Implementation:
Helping to implement and manage retention programs, such as loyalty programs or engagement initiatives.
Reporting and Monitoring:
Tracking key performance indicators (KPIs) like churn rate, customer lifetime value, and customer satisfaction.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Retention Executive job

What is the eligibility criteria to apply for this Retention Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Retention Executive job?
Ans: This Retention Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Retention Executive job?
Ans: No, there is no fee applicable for applying this Retention Executive job and during the employment with the company, i.e., Smfg India Credit Company Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Retention Executive role?
Ans: There is an immediate opening of 20 Retention Executive at Smfg India Credit Company Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
What are the timings of this Retention Executive job?
Ans: This Retention Executive job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

6 days working

Skills Required

Lead Generation, Outbound/Cold Calling, Convincing Skills, Communication Skill

Shift

Day

Contract Job

Salary

₹ 18000 - ₹ 25000

Regional Languages

Telugu, Kannada

English Proficiency

Contact Person

Shaistha Afzal

Interview Address

Vikroli west, Mumbai

Posted 10+ days ago

Apply to similar jobs

International Non Voice Process

₹ 22,000 - 45,000 per month

Kkr Services Private Limited

Work from home

Skills: Health/ Term Insurance INDUSTRY, ,

New

10 Openings

Customer Care Executive

₹ 19,000 - 43,000 per month

Kkr Services Private Limited

Work from home

0 - 4 years Experience in Telesales / Telemarketing

New

12 Openings

Email & Chat Support Executive

₹ 20,000 - 45,000 per month

Sn Dynamics Private Limited

Work from home

Skills: Computer Knowledge, Convincing Skills, Outbound/Cold Calling, Domestic Calling, Communication Skill, ,, Real Estate INDUSTRY

New

12 Openings

Get jobs matching your profile

From the list of relevant jobs near to you.

Stay updated with your job applies

Apply on jobs on the go and recieve all your job application updates