Relationship Officer

Job Purpose:

The Digital Relationship Manager  for Home Loans will be responsible for telecalling and identifying Home Loan qualified leads and forward them to respective teams for further process. He/She should be well versed in local language, English and basic Hindi to communicate with clients. They have to properly guide the customer as per requirement regarding loan process and banking documentation.

Key Responsibilities:

● Calling: Reaching out to potential customers via calling ( inbound and outbound ) to generate qualified leads of customers looking for HL/LAP actively.

● Identifying customer requirements and accordingly providing correct information regarding processes or banks/NBFC’s.

● Analysing The Lead: Analysing the documents and requirements of the customer,Managing customer information, documentation in the database for further processing.

● Providing Product Knowledge: Clearly explaining loan features, repayment terms, features, benefits and eligibility criteria to customers.

● Transfer of Lead: Align the Qualified lead to the sales team for further process.

● Follow Up: Follow up with the sales team to close the case and stay in touch with the customer during the process.

Key Skills:

● Effective and Excellent Communication and listening skills.

● Negotiation and interpersonal skills

● HL/LAP product knowledge and experience

● Mandatory experience in telecalling using dialers.

● Problem solving and sales skills

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this Relationship Officer job

1. What is the eligibility criteria to apply for this Relationship Officer job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Relationship Officer job?
   Ans: This Relationship Officer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Relationship Officer job?
   Ans: No, there is no fee applicable for applying this Relationship Officer job and during the employment with the company, i.e., EBIXCASH GLOBAL SERICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Relationship Officer role?
   Ans: There is an immediate opening of 5 Relationship Officer at EBIXCASH GLOBAL SERICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Relationship Officer job?
   Ans: This Relationship Officer job has Day Shift.