we are seeking a dynamic and results-driven Relationship Manager to join our team. In this role, you will be responsible for developing and nurturing long-term relationships with clients, understanding their needs, and ensuring a high level of satisfaction. Your goal is to drive client retention, grow business opportunities, and act as a trusted advisor and liaison between the company and its customers
Key Responsibilities:
Develop and maintain strong relationships with new and existing clients.
Understand client needs and propose relevant products, solutions, or services.
Serve as the main point of contact for client communications and issue resolution.
Ensure consistent delivery of a high-quality client experience.
Identify opportunities to upsell or cross-sell company offerings.
Collaborate with internal teams (sales, product, support, operations) to deliver seamless service.
Track and report on account status, client feedback, and key performance metrics.
Conduct regular check-ins and business reviews with key accounts.