Telesales Real Estate Sales

Hiring: Assistant Manager & Team Leader – Real Estate Process (BPO)

📍 Location: Malad, Mumbai (Onsite)
💼 Employment Type: Full-Time
⚡ Joining: Immediate Joiners Preferred

We are hiring experienced professionals for Assistant Manager and Team Leader positions for a Real Estate Process within a leading BPO. If you have strong team management experience and a proven track record in Real Estate operations, we'd love to connect with you.

Open Positions

1. Assistant Manager – Real Estate Process

Experience Required:

• Currently working as an Assistant Manager or Senior Team Leader in a BPO handling a Real Estate process.

• Strong experience in team management, operations, and performance delivery.

CTC: Up to ₹50,000 per month

2. Team Leader – Real Estate Process

Experience Required:

• Current or recent experience as a Team Leader in a BPO Real Estate process.

• Experience managing team performance, productivity, quality, and SLAs.

CTC: Up to ₹35,000 per month

Key Responsibilities

• Lead, mentor, and motivate teams to achieve operational targets.

• Monitor team productivity, quality, and adherence to KPIs and SLAs.

• Conduct coaching sessions, feedback discussions, and performance reviews.

• Handle escalations and ensure high levels of client and customer satisfaction.

• Drive process improvements and operational efficiency.

• Coordinate with internal stakeholders to ensure seamless service delivery.

• Prepare MIS reports and provide regular updates to management.

Eligibility Criteria

• Qualification: HSC or Graduate.

• Mandatory experience in a Real Estate Process within a BPO environment.

• Strong leadership, communication, and people management skills.

• Good analytical and problem-solving abilities.

• Ability to work in a fast-paced, target-driven environment.

Preferred Skills

• Team Handling

• Operations Management

• Performance Management

• Client & Stakeholder Management

• Process Improvement

• KPI & SLA Management

• Escalation Handling

• Coaching & Mentoring

📩 Interested candidates can share their updated resume along with their Current CTC, Expected CTC, Notice Period, and Current Location.

Only candidates with relevant BPO Real Estate Process experience will be considered.

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 6 years of experience.