Quality Analyst

We are looking for a Quality Analyst to join our team at at Expect More Bpo Solutions Private Limited. The role focuses on expanding the client base, meeting revenue targets, and ensuring exceptional customer satisfaction. The position offers ₹18000 - ₹25000 and opportunities for career growth.

Key Responsibilities:We are looking for a Quality Analyst to join our team at Expect More Bpo Solutions Private Limited. This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of ₹18000 - ₹25000 along with career growth opportunities in a collaborative environment.

Key Responsibilities:

• Maintain data and ensure it is accessible for seamless operations.

• Verify information, spot data discrepancies, and resolve them promptly.

• Organize and manage both digital and physical records to optimize access.

• Assist in various administrative functions to support department efficiency.

• Generate and present reports to internal teams for informed decision-making.

• Handle all sensitive data with strict confidentiality.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 4 years of experience. The position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks.

• Research and identify new client opportunities in the market.

• Build strong, professional relationships with clients through regular communication.

• Promote product and service offerings that align with customer needs.

• Collaborate with internal teams to ensure seamless delivery of services.

• Monitor industry trends to adapt strategies and stay competitive.

• Provide regular feedback and insights to the management team.

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 4 years of experience.