We are looking for motivated and confident Telecallers to join our team. The role involves handling outbound/inbound calls, explaining products or services to potential customers, resolving queries, and generating leads. The ideal candidate should have excellent communication skills, persuasive ability, and a customer-first attitude.
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### Key Responsibilities:
• Make outbound calls to potential customers and explain products/services.
• Handle inbound calls, address customer queries, and provide relevant information.
• Generate leads and convert them into opportunities.
• Follow scripts when handling calls and adapt when needed.
• Build and maintain good customer relationships.
• Keep records of customer details, feedback, and follow-ups .
• Meet daily/weekly/monthly call and sales targets.
• Maintain professionalism and adhere to company policies during interactions.