Job Title: Associate – Outbound Voice Process (Banking Sales)
Company: A Hinduja Group Company
Location: Thane West
Employment Type: Full-time, Permanent
Openings: Multiple
Job Summary
We are hiring Associates for our Outbound Voice Process. You will handle sales, lead generation, customer activation and retention for banking products, including Credit Cards, Loans and Insurance.
Key Responsibilities
Make outbound calls to prospective customers
Promote and sell Credit Cards, Loans and Insurance
Generate leads and achieve sales targets
Drive customer activation and retention
Handle customer queries with accurate information
Coordinate with internal teams and share market feedback
Maintain a consultative, customer-first approach
Eligibility
Education: Graduate, any stream
Age: 18 to 32 years
Experience: Freshers are welcome. 6+ months of BPO, tele-sales or customer service experience is preferred.
Communication: Good command of English is required.
Salary
Freshers: ₹16,000 to ₹18,000 per month
BPO / tele-sales experience: up to ₹25,000 per month
Insurance sales experience (Thane): up to ₹30,000 per month
Fixed salary plus unlimited performance incentives
Shift and Working Days
Shift: 9:30 AM to 6:30 PM or 10:00 AM to 7:00 PM
Week off: 6 rotational week offs per month
Benefits
Provident Fund
Health Insurance
Gratuity
Bank holidays
24 paid leaves per year
Unlimited incentives
Centralized pick-up and drop (Thane branch only)