We are looking for a Collection / Outbound Calling / Loan Process Executive to join our team B.P. Securities (India) Pvt.Ltd.. This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of In Hand Salary along with career growth opportunities in a collaborative environment.
🏢 About Us
We are a growing RBI-registered NBFC operating a Digital Lending Mobile App, providing instant personal loans through a complete online process including application, approval, and disbursement.
💼 Job Responsibilities
🔹 Collections & Recovery (Tele-Calling – No Field Visit)
Make outbound calls for overdue payment follow-ups
Handle delinquent accounts and negotiate repayment plans
Achieve assigned monthly collection targets
Update customer records in CRM system
🔹 Online Loan Process Handling
Assist customers in applying through the Digital Lending Mobile App
Guide customers in completing online KYC and documentation
Coordinate internal approval process
Support loan approval and digital disbursement process
Provide post-disbursement customer assistance
🎯 Eligibility Criteria
Minimum 6 months experience in NBFC / Banking / Fintech Collections or Loan Processing
Good communication and convincing skills
Basic computer knowledge
Target-oriented and disciplined
Comfortable with tele-calling and digital systems
💰 Salary & Benefits
Fixed Salary + Incentives
Performance Bonus
Career growth in Digital Lending sector
Professional office environment