Role & Responsibilities
Handle inbound and outbound calls for US-based campaigns.
Generate qualified leads through effective communication and customer engagement.
Connect with potential customers and understand their requirements.
Explain relevant services and identify interested prospects.
Follow campaign scripts, company guidelines, and compliance procedures.
Maintain accurate customer information and update records in the CRM/dialer system.
Achieve daily, weekly, and monthly performance targets.
Maintain call quality, productivity, and professional communication.
Coordinate with team leaders and reporting managers to achieve campaign goals.
Preferred Candidate Profile
Good verbal communication skills in English.
Strong interpersonal, convincing, and customer-handling skills.
Basic computer knowledge and typing skills.
Ability to communicate confidently with US-based customers.
Self-motivated, disciplined, and target-oriented.
Comfortable working in the US Night Shift (8:00 PM – 5:00 AM).
Freshers and experienced candidates are welcome.
Previous experience in BPO, International Voice Process, Telecalling, Sales, or Lead Generation will be an advantage.
Perks and Benefits
Salary: ₹15,000 – ₹25,000 per month.
Attractive performance-based incentives.
5 working days (Monday to Friday).
Fixed US Night Shift schedule.
Supportive management and team environment.
Professional training and development.
Career growth and promotion opportunities.
Opportunity to work on international campaigns.
Performance-based rewards and recognition.