Job Title: Telesales Representative
Location: Thiruvanmiyur , Little Mout
Job Type: Full Time (9.30am -6.30pm)
Department: Sales
We are looking for an enthusiastic and results-driven Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
Contact potential or existing customers to inform them about products or services
Answer questions about products or the company
Understand customer requirements and close sales
Enter and update customer information in the database
Take and process orders accurately
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota, preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA will be a plus
Ability to learn about products and services and describe/explain them to prospects
Excellent command of English and Kannada / Telugu/ Hindi/ Malayalam
Persistent, persuasive, and positive attitude