We are looking for a International Customer Support Executive to join our team at NIS BPO SERVICES PRIVATE LIMITED. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of ₹10,000 - ₹25,000.
Key Responsibilities:
Maintain and organize physical and digital records for easy access and retrieval.
Communicate with relevant teams to clarify data inconsistencies and improve processes.
Verify data accuracy, correct errors and identify irregularities promptly.
Ensure data accuracy and accessibility to facilitate smooth operations.
Generate reports and summaries to aid internal decision-making processes.
Maintain confidentiality of sensitive information at all times.
Cold calling and outbound sales communication
Pitching company services to potential clients
Meeting and exceeding daily/weekly/monthly sales targets
Managing and updating leads in the CRM system
Building strong relationships with clients for repeat business
Participating in sales training and improvement sessions
Collaborating with team members to maximize conversion rates
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 2 years of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently.•Goal-oriented, confident, and self-motivated.Prior experience in telesales, BPO, or outbound sales is an advantage.Basic computer proficiency and familiarity with CRM software is a plus.