International Customer Support Executive

Job Description

Position: Telecaller – Sales & Customer Engagement

Company: Dreamland Escapes Pvt. Ltd.

Employment Type: Full-time

Industry: Travel & Tourism

Job Overview:

Dreamland Escapes is seeking a dynamic and persuasive Telecaller to join our growing team.

The ideal candidate will have excellent communication skills, a passion for travel, and the ability

to convert leads into confirmed sales. This role is critical in engaging prospective clients,

following up on inquiries, and contributing directly to our sales targets.

Key Responsibilities:

• Call inbound and outbound leads generated through marketing, website, and social

media inquiries.

• Effectively communicate with potential customers to understand their travel needs.

• Convert inquiries into bookings for domestic and international holiday packages.

• Provide accurate information about destinations, services, pricing, and promotions.

• Follow up with leads regularly to increase conversion rates.

• Maintain lead databases and update CRM systems with interaction details.

• Assist the sales and operations team in coordination and documentation as needed.

• Meet or exceed weekly/monthly telecalling targets and conversion KPIs.

• Handle customer queries politely and professionally to maintain service quality.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.

More about this International Customer Support Executive job

1. What is the eligibility criteria to apply for this International Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this International Customer Support Executive job?
   Ans: This International Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this International Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this International Customer Support Executive job and during the employment with the company, i.e., DREAMLAND ESCAPES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this International Customer Support Executive role?
   Ans: There is an immediate opening of 1 International Customer Support Executive at DREAMLAND ESCAPES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this International Customer Support Executive job?
   Ans: This International Customer Support Executive job has Day Shift.