A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
19,700 - 27,600 /month
Policybazaar Insurance Brokers Private Limited
Sector 44 Gurgaon, Gurgaon
0 - 5 years Experience in Telesales / Telemarketing
Full Time
Interested candidates please contact Dhriti- 8527282112
Location: Sector 44, Gurugram
(Walk-in Interviews only)(No virtual interviews)
Employment Type: Full-time
Salary range: 2.5 - 4LPA, depending on relevant experience.
Job Description:
Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment where you can grow and develop your skills.
Responsibilities:
- Handle customer inquiries via phone.
- Provide detailed information about our products and services.
- Assist customers in making informed decisions about their insurance needs.
- Maintain accurate records of customer interactions and transactions.
- Resolve customer complaints in a professional and timely manner.
- Collaborate with team members to improve customer satisfaction.
Requirements:
- Experience: 0-4 years in customer service or sales.
- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Basic computer skills and familiarity with CRM systems.
- Strong problem-solving abilities and attention to detail.
- High School Diploma and Bachelor's degree preferred.
Working Conditions:
- 6-day working week.
We do not conduct virtual interviews.
Dhriti Garg
