Key Responsibilities
• Make outbound calls to US customers regarding healthcare products and services.
• Explain product features, benefits, and pricing effectively.
• Generate sales and achieve daily/monthly targets.
• Handle customer inquiries and provide accurate information.
• Maintain proper records of calls and customer interactions in the system.
• Follow company scripts and compliance guidelines for US healthcare processes.
• Build positive customer relationships and ensure customer satisfaction.
• Coordinate with the sales and support team when required.
Required Skills
• Good English communication and interpersonal skills.
• Basic computer knowledge.
• Strong convincing and negotiation skills.
• Ability to work in night shifts.
• Sales-oriented mindset with target achievement capability.
• Prior experience in BPO, telecalling, or US healthcare sales is preferred.
Best Regards,
HR Navia.