Telesales Inside Sales Executive

Position : Inside Sales

Experience Required : 2+ years

Type : Full-time

Company Website : https://www.theelefant.ai/

Job Description –

1. Lead Conversion:

• Identify and connect with potential customers via phone, email, and social media.

• Convert inbound leads by understanding their needs and providing information on the EleFant's services.

• Actively prospect through cold calling to create new sales opportunities.

2. Sales Development:

• Present the EleFant’s value proposition clearly, highlighting the benefits of the subscription model, such as sustainable play and affordable access to educational toys.

• Handle objections and educate prospects on how the EleFant can enhance their children's play experience.

• Conduct product demos or walkthroughs to demonstrate the app's features.

3. Customer Relationship Management:

• Build and nurture long-term relationships with customers to ensure satisfaction and retention.

• Follow up on leads to keep them engaged and maintain a high level of customer service.

• Upsell or cross-sell additional services, such as premium plans or specialized toy collections.

4. Sales Reporting & CRM Management:

• Maintain accurate records of sales activities and customer interactions in the CRM system.

• Report weekly on sales metrics, pipeline status, and conversion rates.

• Provide feedback on the quality of leads and customer needs to refine sales strategies.

5. Collaboration:

• Work closely with the marketing team to align sales efforts with ongoing campaigns.

• Collaborate with customer support to ensure seamless onboarding and customer satisfaction.

• Participate in team meetings to share best practices and improve sales processes.

Desired Candidate -

1. Strong communication and interpersonal skills.

2. Familiarity with CRM tools and sales tracking software. (Tele CRM)

3. Self-motivated and able to work independently.

4. Passion for sustainability, child development, or educational products is a plus.

5. Minimum 2 years in inside sales (Edtech background preferred)

6. This is an individual contributor role

7. This is a complete target-based business development sales role

Benefits -

1. Competitive salary with performance-based incentives. (No bar for rockstar candidate)

2. Opportunities for career growth and development.

3. Very healthy incentives

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 6 years of experience.