Job Description :-
1. Lead Engagement & Conversion :- Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.
2. Upsell & Cross-Sell :- Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets.
3. Product Mastery :- Develop deep knowledge of pedagogy, outcomes, and success stories to deliver confident, consultative pitches.
4. Pipeline Management :- Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting.
5. Customer Experience :- Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed.
6. Market Feedback Loop :- Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys.