Telesales Inside Sales Executive

What You'll Do

• Respond promptly to buyer leads coming in via call, message, and WhatsApp, and qualify them

• Take structured, timely follow-ups at every stage of the buying journey until closure

• Own vehicle loan cases end-to-end - coordinate with lending partners, track status, and push cases through to disbursal

• Own vehicle insurance cases end-to-end; coordinate with insurance partners, track status, and push cases through to issuance

• Track conversion rates across leads, loan cases, and insurance cases; identify drop-off points and fix them

• Keep every lead and case accurately updated in our CRM/tracking system, in real time

• Build genuine rapport with buyers - understand their needs, recommend the right vehicle/finance/insurance options, and handle objections

• Coordinate with the dealer-side team when a buyer needs to connect with a specific dealer or listing

• Flag and escalate stuck cases immediately so nothing sits unresolved

What We're Looking For

• Strong ownership mindset: treats every lead like their own business outcome, not a task on a checklist

• Sharp sales instinct: reads intent quickly, builds trust, and closes

• Comfortable on the phone and on chat all day; doesn't lose energy on repeated follow-ups

• Quick decision-making and fast execution: never lets a lead or case go cold from inaction

• High attention to detail: no case slips through from a missed update or a wrong entry

• Adaptable and calm under pressure: comfortable with messy, uncertain situations like delayed approvals or unresponsive buyers

• Disciplined and process-driven, but not rigid: open to better ways of doing things

• Comfortable with technology: CRM tools, spreadsheets, calling and WhatsApp Business tools

• Genuinely hungry to grow with the company, not just hold a job

Qualifications

• Under Graduates / Any Graduate

• 0.6 - 5 years in tele-sales, inside sales, insurance sales, vehicle sales, automobile sales, loan sales, or BPO-style lead conversion (strong freshers with excellent communication will also be considered)

• Fluent in Gujarati and Hindi & Typing speed 35 wpm

• Prior exposure to loan or insurance processes is a bonus, not a requirement

• Knowledge about vehicles/automobile sector is a bonus

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 4 years of experience.