Telesales Hindi Telecaller

A Telesales Executive sells products or services directly to customers over the phone through inbound or outbound calls.

Core Responsibilities

• Make and Receive Calls: Contact prospective or existing customers (outbound) and handle incoming purchase inquiries (inbound).

• Drive Sales & Upsell: Pitch company offerings, negotiate pricing, and apply upselling or cross-selling techniques to close orders.

• Lead Generation: Qualify leads, follow up on marketing campaigns, and pass high-potential prospects to field sales teams when needed.

• Manage CRM Records: Update and maintain customer databases, record purchase orders, and log call outcomes accurately.

• Handle Customer Service: Address basic product questions, resolve minor complaints, and maintain post-sale relationships.

• Meet Targets: Achieve daily, weekly, and monthly call volume and revenue quotas.

• Key Requirements & Qualifications

  • Education: High school diploma, GED, or a bachelor’s degree in business, marketing, or a related field.

  • Experience: Previous background in telesales, customer service, or target-driven sales environments (open to freshers or experienced candidates depending on the grade).

  • Technical Skills: Proficiency in CRM software, telephone systems, and Microsoft Office (Excel, Word, Outlook).

  • Soft Skills: Strong verbal communication, active listening, resilience to rejection, negotiation abilities, and problem-solving skills

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.