We are looking for an enthusiastic and customer-oriented Hindi Telecaller to join our team. The candidate will be responsible for making outbound calls, communicating with customers in Hindi, explaining products/services, handling customer queries, and achieving assigned targets.
Key Responsibilities
Make outbound calls to potential and existing customers.
Communicate clearly and professionally in Hindi.
Explain company products, services, offers, and processes to customers.
Understand customer requirements and provide appropriate information.
Follow up with interested customers and maintain regular communication.
Generate leads and convert prospects into customers.
Maintain accurate records of calls and customer details.
Achieve daily, weekly, and monthly calling and conversion targets.
Handle customer questions and resolve basic queries professionally.
Follow company policies, scripts, and quality standards.
Coordinate with the Team Leader and other departments when required.
Required Skills
Excellent Hindi communication skills.
Basic knowledge of English is an advantage.
Good convincing and interpersonal skills.
Positive attitude and willingness to learn.
Ability to handle customers patiently and professionally.
Target-oriented and self-motivated.
Basic computer knowledge.
Good listening and communication skills.
Eligibility
Minimum qualification: 12th Pass / Graduate.
Freshers can apply.
Telecalling, BPO, sales, or customer-service experience will be an advantage.