Field Coordinator

Job Description – IT Coordinator (Freelancer & Vendor Management, Pan-India)

Position: IT Coordinator

Department: Service Delivery / Operations / IT Infrastructure

Reports To: Senior Coordinator / Service Delivery Manager / Operations Head

Location: [Your Company Location]

Coverage: Pan-India (remote & onsite coordination)

Role Summary

The IT Coordinator will be responsible for engaging, coordinating, and managing freelancers and vendors across India for IT infrastructure and service delivery projects. The role requires strong vendor management, commercial negotiation, and coordination skills to ensure smooth project execution, cost efficiency, and compliance with company standards.

Key Responsibilities

1. Freelancer & Vendor Identification

Identify, onboard, and empanel freelance engineers and vendors across India.

Verify technical capabilities, certifications, and service history.

Maintain a nationwide database of freelancers/vendors by skill, location, and rates.

2. Commercial Negotiation & Contracting

Negotiate rates, SLAs, and payment terms with freelancers and vendors.

Ensure cost-effective contracts while maintaining service quality.

Draft, review, and manage contracts, NDAs, and service agreements.

Work with Finance team to validate invoices and ensure timely payments.

3. Project Coordination & Execution

Assign freelancers/vendors to projects based on expertise and geography.

Ensure timely deployment for IT infra, AMC, installation, and support tasks.

Track task completion, monitor performance, and handle escalations.

Provide clients and management with regular project status updates.

4. Nationwide Operations Management

Act as the central point of contact for all India-level deployments.

Coordinate multi-location service delivery with minimal delays.

Manage logistics, scheduling, and availability of resources across regions.

5. Compliance & Documentation

Ensure freelancers/vendors adhere to company policies and compliance norms.

Maintain accurate records of contracts, performance, and payment history.

Implement risk management practices to reduce disputes and compliance issues.

6. Relationship & Stakeholder Management

Build long-term, reliable relationships with freelancers, vendors, and partners.

Liaise with clients, internal teams, and third-party stakeholders for smooth execution.

Resolve conflicts and escalations professionally.

7. Process Improvement

Develop systems and trackers for vendor and freelancer engagement.

Suggest cost optimization and efficiency improvement strategies.

Standardize negotiation and engagement processes across India.

Key Skills & Competencies

Strong vendor & freelancer management experience.

Excellent commercial negotiation and contract management skills.

Knowledge of IT infrastructure, AMC, networking, and field services.

Strong communication, coordination, and problem-solving ability.

Proficiency in MS Office, Excel, and project tracking tools.

Ability to manage multi-location operations under tight timelines.

Qualifications & Experience

Education: Graduate in IT/Engineering/Management (MBA/PGDM preferred).

Experience: 4–8 years in IT coordination, vendor management, or service delivery.

Prior experience in freelancer engagement and Pan-India vendor coordination is highly desirable.

Performance Metrics (KPIs)

Timeliness of freelancer/vendor deployment across regions.

Cost savings achieved through commercial negotiations.

Compliance with SLAs and contracts (service quality).

Client satisfaction and reduction in escalations.

Accuracy of freelancer/vendor database and documentation.

On-time invoice processing and payment cycle efficiency.

• It is a Full Time Telesales / Telemarketing job for candidates with 2 - 3 years of experience.

More about this Field Coordinator job

1. What is the eligibility criteria to apply for this Field Coordinator job?
   Ans: The candidate should be 12th Pass and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Field Coordinator job?
   Ans: This Field Coordinator job will have 6 working days.
4. Are there any charges applicable while applying or joining this Field Coordinator job?
   Ans: No, there is no fee applicable for applying this Field Coordinator job and during the employment with the company, i.e., IIDA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Field Coordinator role?
   Ans: There is an immediate opening of 1 Field Coordinator at IIDA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Field Coordinator job?
   Ans: This Field Coordinator job has Day Shift.