Email & Chat Support Executive

Job Title:• Sports Process

•Company:• Tech Mahindra

•Job Description:•

- The job involves resolving customer queries via email or chat.

- Candidates should have good written communication skills in English.

- Basic knowledge of customer support roles and responsibilities is required.

•Requirements:•

- Typing speed: 30 words per minute (wpm) with 85% accuracy.

- Manual written test (scenario-based).

- RMG screening, written non-voice versant (4), and operations round will be part of the interview process.

Key Responsibilities:

• Ensure that the data remains accurate, accessible and contributes to smooth operations.

• Verify data accuracy, make corrections and identify irregularities in a timely manner.

• Organize and maintain physical and digital records for easy access and retrieval.

• Support various administrative tasks when needed to assist other departments.

• Generate reports and summaries for internal teams to help in decision-making processes.

• Maintain confidentiality of sensitive information at all times.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.

More about this Email & Chat Support Executive job

1. What is the eligibility criteria to apply for this Email & Chat Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Email & Chat Support Executive job?
   Ans: This Email & Chat Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Email & Chat Support Executive job?
   Ans: No, there is no fee applicable for applying this Email & Chat Support Executive job and during the employment with the company, i.e., TECHSTAIN TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Email & Chat Support Executive role?
   Ans: There is an immediate opening of 20 Email & Chat Support Executive at TECHSTAIN TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Email & Chat Support Executive job?
   Ans: This Email & Chat Support Executive job has Day Shift.