Education Counsellor

We are looking for proactive and communicative Academic Counselors to join our admissions team. Counselors will be responsible for engaging with prospective students and parents, nurturing leads generated through various channels, and guiding them through the admissions journey up to and beyond enrolment.

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Key Responsibilities:

• Promptly respond to incoming leads via phone, WhatsApp, email, and CRM

• Conduct detailed course counseling based on student interests and academic background

• Maintain regular follow-up to ensure continuous engagement and interest

• Clearly explain course details, eligibility, fee structure, scholarships, and career outcomes

• Address queries from students and parents professionally and accurately

• Share relevant brochures, program videos, and other collateral as needed

• Update lead status, call notes, and follow-up schedules accurately in the CRM and other dashboards

• Ensure leads are properly categorized (cold, warm, hot) based on interaction quality and interest level

• Encourage and assist students in completing the application process

• Coordinate with the backend admissions and program teams for any escalations

• Share lead engagement reports with the Group Lead on daily basis

• Attend team reviews and feedback sessions regularly and improvise

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.

More about this Education Counsellor job

1. What is the eligibility criteria to apply for this Education Counsellor job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Education Counsellor job?
   Ans: This Education Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Education Counsellor job?
   Ans: No, there is no fee applicable for applying this Education Counsellor job and during the employment with the company, i.e., pes.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Education Counsellor role?
   Ans: There is an immediate opening of 4 Education Counsellor at pes
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Education Counsellor job?
   Ans: This Education Counsellor job has Day Shift.