Telesales Education Counsellor

URGENT HIRING FOR Admission Counsellor / Education Counsellor

Job Location: Noida Sector 16, Uttar Pradesh
Working Days: Monday to Saturday
Working Hours: 9:30 AM to 6:00 PM
Salary: Up to ₹7.20 Lakhs per annum (In-Hand), depending on experience, performance, and suitability

Contact: 9560442606

Job Summary

We are looking for highly motivated, result-oriented, and experienced Admission Counsellors to join our growing education and professional training organization.

The role involves counselling prospective students and parents, understanding their career aspirations, providing detailed information about professional courses and programs, managing enquiries, conducting regular follow-ups, and converting qualified leads into successful admissions.

The ideal candidate should possess excellent communication, counselling, sales, and relationship-building skills, along with the ability to achieve admission and revenue targets. The candidate should be confident in handling a high volume of enquiries and guiding students toward selecting the right program based on their interests and career goals.

Key Roles & Responsibilities

Student Counselling & Admissions

• Counsel prospective students and parents regarding available professional courses, programs, certifications, course duration, eligibility, fees, batch schedules, and career opportunities.

• Understand the student's educational background, interests, career goals, and requirements to recommend suitable programs.

• Provide accurate and professional guidance throughout the complete admission process.

• Handle enquiries generated through digital marketing campaigns, website forms, walk-ins, referrals, telephonic enquiries, and other lead-generation sources.

• Explain the value proposition, practical learning opportunities, curriculum, certification, and career support offered by the institution.

Lead Management & Follow-Ups

• Contact prospective students promptly through calls, WhatsApp, emails, and other approved communication channels.

• Conduct regular and structured follow-ups with interested prospects to move them through the admission funnel.

• Maintain detailed records of all interactions, counselling sessions, follow-ups, and admission status.

• Identify serious and qualified prospects and ensure effective conversion through professional counselling and relationship management.

• Handle objections related to course fees, career opportunities, course selection, schedules, and other admission-related concerns.

Admission Conversion & Target Achievement

• Take ownership of individual admission and revenue targets.

• Convert qualified leads into confirmed admissions through effective counselling and follow-up.

• Maintain a healthy conversion ratio and consistently work towards achieving monthly, quarterly, and annual targets.

• Develop effective counselling and sales strategies to improve lead conversion.

• Follow up with interested students until successful closure or final disposition of the lead.

Student & Parent Relationship Management

• Build strong, professional, and trustworthy relationships with prospective students and parents.

• Address queries and concerns in a timely and solution-oriented manner.

• Ensure a positive counselling experience and represent the organization professionally.

• Coordinate with internal teams to ensure a smooth admission and onboarding experience for enrolled students.

CRM & Reporting

• Update all leads, calls, follow-ups, counselling remarks, and admission status accurately in the CRM or lead management system.

• Maintain daily call reports, follow-up schedules, admission reports, and other required MIS.

• Track lead progress and ensure that no qualified enquiry is missed.

• Share regular performance updates and admission-related reports with the reporting manager.

Additional Responsibilities

• Participate in admission drives, counselling sessions, walk-in activities, events, seminars, and promotional initiatives as required.

• Coordinate with marketing and operations teams regarding lead quality and student requirements.

• Stay updated about all courses, programs, fees, offers, scholarships, batch schedules, and institutional policies.

• Maintain complete professionalism, confidentiality, and ethical standards while counselling students.

Candidate Requirements

• Graduate or Postgraduate in any discipline.

• Prior experience in Admission Counselling, Education Counselling, Academic Sales, Inside Sales, Telesales, or EdTech Sales will be preferred.

• Experience in achieving admission or revenue targets will be an advantage.

• Excellent verbal and written communication skills.

• Strong counselling, persuasion, negotiation, and objection-handling abilities.

• Ability to build rapport with students and parents.

• Comfortable handling a high volume of calls and regular follow-ups.

• Strong target orientation and ability to perform in a fast-paced environment.

• Basic knowledge of CRM systems and MS Office.

• Passion for counselling, sales, education, and helping students make informed career decisions.

Key Skills

• Admission Counselling

• Education Counselling

• Student Counselling

• Academic Sales

• Inside Sales

• Lead Conversion

• Telesales

• Follow-Up Management

• CRM Management

• Student Relationship Management

• Parent Counselling

• Target Achievement

• Objection Handling

• Negotiation & Persuasion

• Communication Skills

• Sales Closing

Preferred Candidate Profile

We are looking for candidates who are confident, energetic, target-driven, and passionate about counselling and admissions. The ideal candidate should be capable of managing the complete student journey—from the first enquiry and counselling session to follow-ups, documentation, and successful admission conversion.

Candidates with experience in education, vocational training, skill development, beauty and wellness education, professional courses, training institutes, EdTech, or high-ticket counselling and sales will be preferred.

What We Offer

• Competitive salary of up to ₹7.20 Lakhs per annum In-Hand, based on experience and performance.

• Opportunity to work in a dynamic and growth-oriented education environment.

• Exposure to student counselling, admissions, sales, and career guidance.

• Performance-driven growth and career advancement opportunities.

• Professional and collaborative work environment.
  
  Working Days: Monday to Saturday
  Working Hours: 9:30 AM to 6:00 PM
  Salary: Up to ₹7.20 Lakhs per annum In-Hand
  
  Contact: 9560442606

Apply if you are a target-driven Admission Counsellor with strong communication, counselling, sales, and lead-conversion skills and are passionate about helping students build successful careers.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6+ years Experience.