Customer Support Executive

About the Role

Join a leading NBFC (IDFC) in a fast-paced collections team. You’ll make outbound calls to customers with overdue EMIs or loan payments, guide them through repayment options, and accurately record interactions in the CRM.

Responsibilities

Make outbound calls in your regional language (Kannada, Telugu, or Tamil)

Follow up on overdue EMIs or loan repayments

Explain repayment plans and any late‑fee implications

Log all customer interactions in CRM

Hit daily and weekly collection targets

Escalate complex cases to the recovery team

Requirements

Fluent in Kannada, Telugu, or Tamil, plus basic English

Strong listening & persuasive communication skills

12th pass (PUC); Age: 18–28 years

Freshers with communication skills welcome; telecalling/customer support experience is a plus

Work Schedule

Full-time position

Day shift, Monday to Saturday

On-site in Bangalore

Training provided on the job

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹21000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.