Customer Support Executive

Job Title: Telecaller (Female Candidates Preferred)

Location: Sarasbaug, Pune

Job Type: Full-Time

Job Description

Tunwal E-Motors Limited is looking for a confident and results-driven Telecaller to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, generating leads, and providing exceptional customer service. Fluency in Hindi and proficiency in MS Excel are mandatory. This role is ideal for someone with strong communication skills and a proactive approach to sales and customer interaction.

Key Responsibilities:

• Make outbound calls to potential customers and dealers to promote our electric vehicle offerings.

• Handle inbound customer inquiries, provide product details, and resolve queries.

• Maintain and update records of customer interactions in MS Excel.

• Follow up with leads and ensure high conversion rates.

• Understand customer needs and suggest appropriate EV models and dealership options.

• Work closely with the sales and marketing team to align strategies.

• Provide feedback to management regarding customer concerns and market insights.

Who Can Apply?

• Female candidates preferred for this role.

• Fluency in Hindi is mandatory; additional language skills are a plus.

• Minimum 1 year of experience in telecalling, customer support, or sales.

• Proficiency in MS Excel for maintaining reports and data management.

• Strong communication and persuasion skills.

• Self-motivated and target-driven attitude.

Perks & Benefits:

• Competitive salary package.

• Career growth opportunities in the growing EV sector.

• Supportive and dynamic work environment.

If you’re looking for a rewarding role with growth opportunities, join Tunwal E-Motors Limited and be part of the electric mobility revolution!

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Tunwal E-motors Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at Tunwal E-motors Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.