Job Responsibilities
The selected candidates will be responsible for:
• Handling ticket closing ( complain closing ) outbound calls
• Managing customer complaints through email.
• Coordinating and responding to customer queries.
Working Hours & Shift
• Shift Duration: 9 hours per day, including a 1-hour break
• Week Off: Rotational. Shift Pattern: Flexible / Rotational
Female Candidates: Day shifts only, with 9 hrs shifts rotating between 6:00 AM and 8:00 PM
Male Candidates: Day and night shifts on a 9 hrs rotational basis