We Are Hiring Customer Service Associate
Location - Bhopal
Role and Responsibilities-
• Update the company database by inputting information from each call and keeping every customer field current
• Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
• Work on special short-term projects to offer customized support for new products or products at end-of-life
• Monitor the customer satisfaction levels and develop methods for increasing them
• Assist in creating ways for delivering excellent customer service to irate or problematic customers