Job description
Handle customer inquiries and resolve issues professionally.
Provide excellent customer service through various communication channels.
Resolve complex customer complaints and concerns efficiently.
Collaborate with internal teams to improve overall customer satisfaction.
Develop and maintain strong relationships with customers to increase loyalty.
Identify opportunities to upsell and cross-sell products or services.
Role: Customer Service
Industry Type: BPO & Financial Services
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
Education
UG: Any Graduate
PG: Any Postgraduate
Key Skills
client relations service
operations customer
satisfaction issue
resolution customer support