Customer Support Executive

25,000 - 30,000 /month

Ss Web Creation

Vesu, Surat

1 - 2 years Experience in Telesales / Telemarketing

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Lead Generation

MS Excel

Outbound/Cold Calling

Wiring

Communication Skill

Job Highlights

Sales Type: Software & IT Services

Graduate and above

All genders

6 days working | Day Shift

Job Description

Job Title: Customer Support Executive

Location: Vesu
Experience: 6 Months – 2 Years
Salary: Up to ₹30,000 per month
Working Hours: 10:30 AM – 7:00 PM

Job Overview:

We are looking for a Customer Support Executive with basic accounting knowledge to handle client queries and provide effective support. The ideal candidate should have experience working with accounting software and possess strong communication skills.

Key Responsibilities:

Handle customer queries via calls, emails, and chats
Provide support related to accounting and financial queries
Work on accounting software for issue resolution and data handling
Maintain accurate records of customer interactions
Coordinate with internal teams to resolve customer concerns
Ensure high levels of customer satisfaction

Requirements:

6 months to 2 years of experience in customer support
Basic knowledge of accounting principles
Hands-on experience with any accounting software (e.g., Tally, Busy, etc.)
Good communication and problem-solving skills
Ability to multitask and manage time effectively

Preferred Candidate:

Commerce background (B.Com or related field)

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹25,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vesu, Surat.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 5 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill. This role is part of Telesales / Telemarketing category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Vesu, Surat.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Lead Generation, MS Excel, Outbound/Cold Calling, Wiring, Communication Skill with 1-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 5 openings.