Customer Support Executive

5,000 - 10,000 /month

Skywings Advisors Private Limited

Lehertara Industrial Estate, Varanasi

0 - 2 years Experience in Telesales / Telemarketing

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Outbound/Cold Calling

Communication Skill

Job Highlights

Sales Type: Hospitality, Travel & Tourism

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are seeking a dedicated and customer-focused Customer Support Executive to assist customers by resolving their queries, providing product/service information, and ensuring a positive customer experience. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a customer-centric approach.

Key Responsibilities

Handle customer inquiries via phone, email, chat, and other communication channels.
Resolve customer complaints and concerns in a timely and professional manner.
Provide accurate information about products, services, policies, and procedures.
Follow up with customers to ensure issue resolution and customer satisfaction.
Coordinate with internal departments to address customer concerns effectively.
Escalate complex issues to the appropriate team when necessary.
Maintain service quality standards and achieve customer satisfaction targets.
Prepare reports on customer interactions, complaints, and feedback.
Support customer retention by building positive customer relationships.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Outbound/Cold Calling, Communication Skill along with 0-2 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹5,000-₹10,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lehertara Industrial Estate, Varanasi.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Outbound/Cold Calling, Communication Skill. This role is part of Telesales / Telemarketing category.
Where is this job located?
Ans : This Customer Support Executive job is located in Lehertara Industrial Estate, Varanasi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Outbound/Cold Calling, Communication Skill along with 0-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹5,000-₹10,000 per month. This is a Full Time opportunity and has 2 openings available.