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Telesales Customer Support Executive

salary 10,000 - 25,000 /month
company-logo
job companyPoddar Diamonds Private Limited
job location Dahisar (East), Mumbai
job experience6 - 36 months Experience in Telesales / Telemarketing
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Sales Type: B2C Sales
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Customer Support Executive – Sparkles Jewellery

Location: Mumbai
Department: Customer Support
Employment Type: Full-Time

Job Responsibilities

  • Handle customer queries through calls, WhatsApp, email, website, and social media.

  • Provide information about jewellery products, pricing, orders, delivery, returns, and exchanges.

  • Handle customer complaints and resolve issues professionally.

  • Follow up with customers for enquiries, orders, and post-sales support.

  • Coordinate with Sales, E-commerce, Inventory, Dispatch, and other teams.

  • Maintain customer records, follow-ups, and daily reports.

  • Monitor and respond to customer messages and comments on social media.

  • Ensure excellent customer experience and timely resolution of concerns.

  • Maintain accurate records using MS Excel/CRM.

    Interested candidates are requested to share their resumes at divya@poddardiamonds.com or contact 7208974169 for further details.

Other Details

  • It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 3 years of experience.

More about this Telesales Customer Support Executive job

  1. What qualifications and experience are required for this Telesales Customer Support Executive position?
    Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge, Domestic Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telesales Customer Support Executive job ranges between ₹10,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telesales Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Dahisar (East), Mumbai.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telesales Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Telesales Customer Support Executive job?
    Ans : As a Telesales Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Telesales / Telemarketing category.
  8. Where is this job located?
    Ans : This Telesales Customer Support Executive job is located in Dahisar (East), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-3 years of experience is ideal for this Telesales Customer Support Executive job.
  10. Why should you apply for this Telesales Customer Support Executive job?
    Ans : This Telesales Customer Support Executive job offers a salary between ₹10,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Rutuja Kadam
Posted 3 days ago
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