Customer Support Executive

Company Profile:                                                                                                                        

OMSGuru is a 8-year-old software product company located in Bopal, Ahmedabad working in the eCommerce Industry. OMS Guru is a backbone for online eCommerce vendors and helps them grow their businesses profitably. We serve over 10000+ happy clients who use our services. OMSGuru is built with single goal in mind: to help big & small sellers and retailers manage their back-end business operations with ease.  

Thank you for your interest in OMS Guru solutions private limited.

Location: -Ahmedabad   

Job Profile: Lead Generation Executive 

Job Duties   

• Contacting existing customers as well as prospective customers using scripts. 

• Obtaining customer information and other relevant data. 

• Asking questions to the customer and understanding their specifications. 

• Resolving queries and issues related to the products and services. 

• Maintaining the database of the customers on a regular basis. 

• Suggesting solutions based on customer’s needs and requirements. 

• Follow-ups with our existing clients for their feedback. 

• Follow-ups for Product Demo 
  

Job Requirements & Skills:  

• Graduate / Post-graduate with any stream  

• Excellent communication  

• Fluent in Hindi, Gujrati & English 

• Outspoken personality (someone who likes to talk with people)  

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.