Job Title: CRM – Retail Pharmacy

Location: Noida Sector-6 Block D-67

Salary: ₹12,000 – ₹18,000 per month

Job Type: Full-time

Job Description:

·         We are looking for a Telecaller to join our retail pharmacy team. The role involves interacting with customers over the phone to take their feedback, provide appropriate solutions, and assist in arranging medicines at the store. The ideal candidate should have good communication skills, basic computer knowledge, and a customer-friendly attitude.

Key Responsibilities:

·         Call customers to collect feedback about our pharmacy services.

·         Provide solutions to customer queries related to medicines and services.

·         Maintain records of customer interactions and feedback.

·         Assist in arranging and organizing medicines in the store.

·         Coordinate with the pharmacy team to ensure smooth operations.

·         Follow up with customers when needed to ensure satisfaction.

·         Support the sales and operations team with day-to-day tasks.

Requirements:

·         Minimum qualification: 12th pass (Graduation preferred).

·         Good communication skills in [languages you prefer – e.g., English, Hindi, and local language].

·         Basic knowledge of medicines or experience in a pharmacy will be an added advantage.

·         Friendly, polite, and customer-oriented personality.

·         Basic computer and record-keeping skills.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹18000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Nirman Bio Pharma Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at Nirman Bio Pharma Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.