We are looking for a Customer Support Executive to join our team PLIX LIFE. This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of 16000 - 18000 INR + Incentives along with career growth opportunities in a collaborative environment.
Key Responsibilities:
Handle customer inquiries through phone, email, chat, or social media.
Resolve customer issues in a timely and professional manner.
Maintain accurate records of customer interactions.
Follow up with customers to ensure complete resolution.
Escalate complex issues to the relevant departments when required.
Provide product/service information clearly to customers.
Meet performance targets related to response time and customer satisfaction.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 2 Years of Experience. The position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks.