Customer Support Executive

14,000 - 17,000 /month

Innovative Incentives & Rewards Private Limited

Sector-74 Mohali, Mohali

6 - 60 months Experience in Telesales / Telemarketing

5 Openings

Full Time

Sales Type: B2C Sales

All Education levels

All genders

6 days working | Day Shift

Key Responsibilities

Handle inbound leads generated through the brand website promptly and professionally.
Engage customers through calls, emails, or chat to understand their requirements and intent.
Provide clear and accurate information on product features, applications, pricing range, and availability.
Qualify leads based on predefined criteria and route them to the appropriate sales or channel partners.
Maintain detailed and accurate records of customer interactions in the CRM system.
Ensure timely follow-ups to maximize lead conversion and customer satisfaction.
Address basic customer queries, concerns, and objections with confidence and empathy.
Adhere to defined service quality benchmarks, response timelines, and communication standards.
Represent the brand’s premium positioning in every customer interaction.

It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 5 years of experience.

Who is eligible to apply for this Customer Support Executive job at Innovative Incentives & Rewards Private Limited?
Ans : Candidates should have All Education levels for this Customer Support Executive job offered by Innovative Incentives & Rewards Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹17,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-74 Mohali, Mohali.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Executive job is located in Sector-74 Mohali, Mohali.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹14,000-₹17,000 per month. This is a Full Time opportunity and has 5 openings available.