Hinduja
Job Description – Associate | Outbound Voice Process
Locations
Thane West
Position
Associate – Outbound Voice Process
(Sales, Lead Generation, Activation & Retention)
Job Summary
We are looking for energetic and customer-focused candidates for the role of Associate – Outbound Voice Process. The role involves handling outbound sales calls, promoting banking products, generating leads, customer activation, and retention activities while delivering excellent customer service.
Freshers with good communication skills are welcome to apply.
Key Responsibilities
Conduct outbound calls to prospective customers
Promote and sell banking products such as:
Credit Cards
Loans
Insurance
Generate leads and achieve sales targets
Handle customer queries and provide accurate product information
Ensure customer activation and retention
Maintain a customer-first and consultative approach during interactions
Coordinate with internal teams and share market feedback
Eligibility Criteria
Education
Minimum Graduation in any stream is mandatory
Experience
Freshers can apply
Candidates with minimum 6 months of experience in:
BPO
Tele-sales
Customer Service
will be preferred
Communication Skills
Good command of the English language
Age Criteria
18 to 32 years
Salary Structure
Freshers
(Depends on interview performance)
Experienced Candidates (BPO/Tele-sales)
(Based on current salary and interview performance)
Experienced Candidates (Insurance Sales)
(Applicable for Thane location only)
Incentives
Attractive and performance-based incentives over and above fixed salary
Shift Details
Fixed Day Shift
9:30 AM – 6:30 PM
OR
10:00 AM – 7:00 PM
Working Days: Monday to Saturday
Week Off:
Alternate Saturdays Off
Sunday Fixed Off
Benefits
Provident Fund (PF)
Health Insurance
Gratuity
Bank Holidays
24 Paid Leaves annually
Centralized Pick-up & Drop Facility
(Available only for Thane branch)
Compensation
Competitive Fixed Salary + Unlimited Performance Incentives.