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Telesales Customer Support Executive

salary 10,000 - 20,000 /month
company-logo
job companyImpact Infotech Private Limited
job location Thane (East), Thane
job experience6 - 60 months Experience in Telesales / Telemarketing
10 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling
Outbound/Cold Calling

Job Highlights

sales
Sales Type: B2B Sales
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

Hinduja

Job Description – Associate | Outbound Voice Process

Locations

  • Thane West


Position

Associate – Outbound Voice Process
(Sales, Lead Generation, Activation & Retention)


Job Summary

We are looking for energetic and customer-focused candidates for the role of Associate – Outbound Voice Process. The role involves handling outbound sales calls, promoting banking products, generating leads, customer activation, and retention activities while delivering excellent customer service.

Freshers with good communication skills are welcome to apply.


Key Responsibilities

  • Conduct outbound calls to prospective customers

  • Promote and sell banking products such as:

    • Credit Cards

    • Loans

    • Insurance

  • Generate leads and achieve sales targets

  • Handle customer queries and provide accurate product information

  • Ensure customer activation and retention

  • Maintain a customer-first and consultative approach during interactions

  • Coordinate with internal teams and share market feedback


Eligibility Criteria

Education

  • Minimum Graduation in any stream is mandatory

Experience

  • Freshers can apply

  • Candidates with minimum 6 months of experience in:

    • BPO

    • Tele-sales

    • Customer Service
      will be preferred

Communication Skills

  • Good command of the English language

Age Criteria

  • 18 to 32 years


Salary Structure

Freshers
(Depends on interview performance)

Experienced Candidates (BPO/Tele-sales)
(Based on current salary and interview performance)

Experienced Candidates (Insurance Sales)
(Applicable for Thane location only)

Incentives

  • Attractive and performance-based incentives over and above fixed salary


Shift Details

  • Fixed Day Shift

    • 9:30 AM – 6:30 PM

    • OR

    • 10:00 AM – 7:00 PM

  • Working Days: Monday to Saturday

  • Week Off:

    • Alternate Saturdays Off

    • Sunday Fixed Off


Benefits

  • Provident Fund (PF)

  • Health Insurance

  • Gratuity

  • Bank Holidays

  • 24 Paid Leaves annually

  • Centralized Pick-up & Drop Facility
    (Available only for Thane branch)


Compensation

Competitive Fixed Salary + Unlimited Performance Incentives.

Other Details

  • It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 5 years of experience.

More about this Telesales Customer Support Executive job

  1. What skills and experience do you need for this Telesales Customer Support Executive job?
    Ans : To apply for this Telesales Customer Support Executive job, candidates should have skills like Domestic Calling, International Calling, Outbound/Cold Calling along with 1-5 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telesales Customer Support Executive job ranges between ₹10,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telesales Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane (East), Mumbai.
  5. How many vacancies are there for this Telesales Customer Support Executive job?
    Ans : There are 10 vacancies for this Telesales Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Telesales Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Telesales Customer Support Executive job?
    Ans : As a Telesales Customer Support Executive, key responsibilities include skills like Domestic Calling, International Calling, Outbound/Cold Calling. This role is part of Telesales / Telemarketing category.
  8. What is the job location for this position?
    Ans : The job location for this Telesales Customer Support Executive position is Thane (East), Mumbai.
  9. Who is the right fit for this Telesales Customer Support Executive job?
    Ans : A candidate having skills like Domestic Calling, International Calling, Outbound/Cold Calling with 1-5 years of experience is the right fit for this Telesales Customer Support Executive job.
  10. What makes this Telesales Customer Support Executive job a good opportunity?
    Ans : This Telesales Customer Support Executive job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 10 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Outbound/Cold Calling, International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 10000 - ₹ 20000

English Proficiency

Yes

Contact Person

Priyanka Tiwari

Interview Address

wagle estate, Thane (East), Mumbai
Posted 19 hours ago
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