Telesales Customer Support Executive

5,000 - 20,000 /month

Hrta Planning Network Private Limited

Juinagar West, Mumbai

0 - 4 years Experience in Telesales / Telemarketing

25 Openings

Full Time

Job Highlights

Sales Type: Life Insurance

Languages: Tamil

All Education levels

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are Hiring for customer support
Opening: juingar(Navi Mumbai)

Lang: English (fluent), Hindi, and any local language(specific tamil)

Department: Customer Support Executive/Help Desk

Location: Juinagar

Qualification: 10th or Above

Work Mode: Work from Office

Job Summary: We are looking for a Help Desk Executive to provide technical and operational support to customers and field engineers using our POS (swiping) machines. The candidate will handle customer queries, troubleshoot device issues, and coordinate with the technical team to ensure smooth machine operation and customer satisfaction.

Key Responsibilities: Act as the first point of contact for customers and field staff for POS/swiping machine-related issues.

Handle inbound calls, emails, or chats to log customer complaints or queries.

Troubleshoot basic technical issues such as connectivity, printing, transaction errors, and device setup.

Guide customers through configuration steps and software updates.

Coordinate with field service engineers for on-site support when required

Preferred Skills: Experience in the banking/payment industry or POS device support.

Knowledge of terminal configuration and application installation. (Any BPO industry candidate preferred)

Familiarity with remote troubleshooting tools.

Work Schedule: Working Days: 6 Days (Monday to Saturday)

Working Hours: 10:30 AM to 7:30 PM
Any further Details contact person
Tamil language person Got Advantage in interview
suraj

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 4 years of experience.

More about this Telesales Customer Support Executive job

Can freshers or experienced candidates apply for this Telesales Customer Support Executive role?
Ans : Candidates who have All Education levels with 0-4 years of experience can apply for this Telesales Customer Support Executive role.
What salary is offered for this Telesales Customer Support Executive job?
Ans : The salary for this Telesales Customer Support Executive job ranges between ₹5,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Telesales Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Juinagar West, Mumbai.
How many vacancies are there for this Telesales Customer Support Executive job?
Ans : There are 25 vacancies for this Telesales Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Telesales Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telesales Customer Support Executive position is Juinagar West, Mumbai.
What makes this Telesales Customer Support Executive job a good opportunity?
Ans : This Telesales Customer Support Executive job is a good opportunity as it offers a salary between ₹5,000-₹20,000 per month. This is a Full Time job and has 25 openings.