Customer Support Executive

Key Responsibilities

• Respond promptly to incoming customer inquiries via phone, email, live chat, or social media using a professional and empathetic tone.InstaworkGustoPersona

• Actively listen, diagnose issues, and resolve problems efficiently—or escalate to higher support tiers when needed.MyJobMagRecruiting ResourcesPersona

• Provide accurate information on products/services, track orders, process returns, or manage payments.GustoRecruiting Resources

• Maintain accurate, detailed records of customer interactions and outcomes in the CRM or helpdesk system.MyJobMagGusto

• Identify and escalate recurring issues to relevant teams; suggest improvements to enhance customer experience and internal processes.LinkedInPersonaGusto

• Work collaboratively with cross-functional teams—product, sales, and operations—to deliver seamless solutions.LinkedInPersona

• Uphold a positive, calm, and professional demeanor even in high-pressure situations.MyJobMagInstawork

Qualifications & Skills

Required:

• High school diploma or equivalent. Some experience in customer-facing roles preferred.MyJobMagThe SunGusto

• Exceptional communication (verbal and written), active listening, empathy, and problem-solving abilities.The SunWikipediaGusto

• Strong organizational, time-management, and multitasking skills with attention to detail.Recruiting ResourcesInstaworkPersona

• Proficiency in using CRMs or customer support software.MyJobMagRecruiting ResourcesGusto

• Ability to remain calm under pressure, handle difficult interactions, and maintain professionalism.Glider AIInstawork

Preferred:

• Prior experience in customer support, call center, or technical support roles.LinkedInRecruiting Resources

• Bachelor’s degree in Business, Communications, IT, or related field.LinkedInUpwork

• Familiarity with social media support, multilingual communication, and internal escalation workflows.LinkedIn+1

Why You’ll Love Working Here

• Join a supportive, collaborative team with opportunities for growth and ongoing development.

• Shape and improve customer support processes and make meaningful contributions daily.

• Gain exposure to cross-departmental collaboration and emerging support tools.

• Competitive compensation and benefits tailored to your location and role.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., HOMETRIANGLE ONLINE SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at HOMETRIANGLE ONLINE SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.