Telesales Customer Support Executive

16,000 - 20,000 /month

Hiring Stop Recruitment Solutions (opc) Private Limited

Sahibabad Industrial Area Site 4, Ghaziabad

2 - 6 years Experience in Telesales / Telemarketing

1 Opening

Full Time

Job Highlights

Sales Type: B2C Sales

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

Key Responsibilities:

Inbound customer support (calls, emails, chat)

Technical troubleshooting for barcode printers, scanners, receipt printers, mobile printers, and POS systems

Installation & configuration guidance

Customer service excellence and documentation

Product knowledge maintenance and continuous improvement

Skills Required:

Technical: Product knowledge, troubleshooting methods, CRM systems, remote support tools, networking basics

Communication: English proficiency (Hindi preferred), clear technical explanation ability

Soft Skills: Customer orientation, problem-solving, patience, attention to detail, learning mindset

Qualifications & Experience:

Bachelor's degree or relevant diploma

1-3 years in technical/customer support

Hardware support experience preferred

Work Environment:

Location: Sahibabad, Ghaziabad (with remote/hybrid options)

Standard business hours with support extensions

Company-provided equipment

Performance Metrics: First call resolution, response time, CSAT scores, SLA adherence

Benefits: Competitive salary, health insurance, professional development, career growth

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 2 - 6 years of experience.

More about this Telesales Customer Support Executive job

What are the eligibility criteria for this Telesales Customer Support Executive job?
Ans : Candidates should have a Graduate and above qualification with 2-6 years of experience for this Telesales Customer Support Executive job offered by Hiring Stop Recruitment Solutions (opc) Private Limited in Sahibabad Industrial Area Site 4, Ghaziabad.
What salary is offered for this Telesales Customer Support Executive job?
Ans : The salary for this Telesales Customer Support Executive job ranges between ₹16,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Telesales Customer Support Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sahibabad Industrial Area Site 4, Ghaziabad.
How many vacancies are there for this Telesales Customer Support Executive job?
Ans : There is 1 vacancy for this Telesales Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Telesales Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telesales Customer Support Executive position is Sahibabad Industrial Area Site 4, Ghaziabad.
What makes this Telesales Customer Support Executive job a good opportunity?
Ans : This Telesales Customer Support Executive job is a good opportunity as it offers a salary between ₹16,000-₹20,000 per month. This is a Full Time job and has 1 openings.