Customer Support Executive

15,000 - 25,000 /month

Hireup

Dombivli (West), Mumbai

0 - 3 years Experience in Telesales / Telemarketing

25 Openings

Full Time

Job Highlights

Sales Type: BPO

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

Job Title: Customer Support Executive

Location: Onsite

Experience: 0–3 Years

CTC: As per company standards

Job Overview

We are looking for a Customer Support Executive who can handle customer queries, resolve issues quickly, and maintain a high level of customer satisfaction. The role requires strong communication skills, patience, and the ability to handle customers professionally.

Key Responsibilities

Handle inbound and outbound customer calls, emails, and chats.

Resolve customer complaints and queries in all timely manner.

Provide accurate product or service information to customers.

Maintain proper records of customer interactions in CRM systems.

Escalate complex issues to the relevant internal teams.

Ensure customer satisfaction and retention.

Follow company policies, processes, and quality standards.

Required Skills

Strong communication skills (English + Hindi).

Basic computer knowledge and CRM handling.

Good problem-solving ability.

Ability to handle pressure and difficult customers.

Good listening and interpersonal skills.

Eligibility

Graduate / Undergraduate can apply.

Freshers welcome (training will be provided).

Prior customer support / BPO experience is an advantage.

Other Details

It is a Full Time Telesales / Telemarketing job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dombivli (West), Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Executive job is located in Dombivli (West), Mumbai.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.