Customer Support Executive

Key Responsibilities:

• Communicate effectively with customers to address queries, concerns, and complaints.

• Resolve customer issues promptly and professionally, ensuring a high level of satisfaction.

• Handle escalations and manage aggressive or challenging situations with calm and tact.

• Liaise with creditors to manage account-related discussions and settlements.

• Coordinate with legal advocates on relevant customer or creditor cases, ensuring smooth information flow and follow-ups.

Key Skills & Competencies:

• Excellent verbal and written communication skills (Hindi and English preferred)

• Problem-solving attitude with a customer-first mindset

• Ability to stay composed and professional under pressure

• Basic understanding of legal coordination will be an added advantage

• Strong interpersonal and negotiation skills

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., GREATMINDS LAWSUIT VENTURES (OPC) PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at GREATMINDS LAWSUIT VENTURES (OPC) PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.