Customer Support Executive

salary 18,000 - 30,000 /month*
company-logo
job companyGreatminds Lawsuit Ventures (opc) Private Limited
job location Malad (West), Mumbai
incentive₹5,000 incentives included
job experience0 - 2 years Experience in Telesales / Telemarketing
5 Openings
* Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
MS Excel
Convincing Skills

Job Highlights

sales
Sales Type: BPO
sales
Languages: Hindi, Tamil
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Key Responsibilities:

  • Communicate effectively with customers to address queries, concerns, and complaints.

  • Resolve customer issues promptly and professionally, ensuring a high level of satisfaction.

  • Handle escalations and manage aggressive or challenging situations with calm and tact.

  • Liaise with creditors to manage account-related discussions and settlements.

  • Coordinate with legal advocates on relevant customer or creditor cases, ensuring smooth information flow and follow-ups.


Key Skills & Competencies:

  • Excellent verbal and written communication skills (Hindi and English preferred)

  • Problem-solving attitude with a customer-first mindset

  • Ability to stay composed and professional under pressure

  • Basic understanding of legal coordination will be an added advantage

  • Strong interpersonal and negotiation skills

Other Details

  • It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., GREATMINDS LAWSUIT VENTURES (OPC) PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 5 Customer Support Executive at GREATMINDS LAWSUIT VENTURES (OPC) PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, MS Excel, Convincing Skills, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 30000

Regional Languages

Hindi, Tamil

English Proficiency

Yes

Contact Person

Bhumi

Interview Address

419, B wing, New Sonal Industrial Estate
Posted 10+ days ago
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