Customer Support Executive

We are looking for an enthusiastic and dedicated [••Customer Support••] to become a valuable part of our team for Grassroots Solutions and services based in Bangalore, located at Domlur. The role involves managing customer calls, delivering outstanding customer service related to Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming calls in a professional manner.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.

Job Requirements:

We are seeking candidate's fresher or 6months of experience in customer service or tele calling, who are proficient in English and Hindi. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A min PUC is required, and candidates must be open to working 6days during the Rotational shift.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., GRASSROOTS SOLUTIONS AND SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at GRASSROOTS SOLUTIONS AND SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.